Ceiling lamp
Floor lamp
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Immerse yourself in a world where light and form dance together, creating spaces that invite connection and inspiration. Each piece tells a story, elevating your daily rituals to moments of artful appreciation.
Frequently asked questions
Where does Mimios ship?
We currently ship exclusively to physical residential and business addresses within the United Kingdom.
We do not ship to:
• P.O. Boxes
• BFPO addresses
• Freight forwarders
• Addresses outside the UK
Orders placed with unsupported addresses may be cancelled and refunded.
How long does delivery take?
Delivery consists of two stages:
Order Cut-Off Time: 17:00 (GMT – London)
Orders placed after 17:00 are processed the next business day.
Processing Time: 1–4 business days (Monday–Friday)
Transit Time: 8–11 business days (Monday–Friday)
Total Estimated Delivery Window: 9–15 business days from order date.
These are estimated timeframes and not guaranteed delivery dates.
Delays may occur during:
• UK bank holidays
• Peak seasonal demand
• Severe weather
• Remote area routing
How can I track my order?
You can follow your shipment anytime via our Track My Order page.
Simply enter the tracking number sent in your confirmation email, or provide your order number along with the email address used at checkout to view the most recent delivery updates.
Please note that tracking details may take up to 2 business days to activate after your order is placed.
For full details regarding delivery timelines and procedures, please refer to our Shipping Policy
How long do I have to request a return
You may request a return within 30 days of delivery.
Return eligibility requires:
• Unused condition
• No installation damage
• All accessories included
• Secure packaging
How can I contact customer support?
You can reach our customer support team by emailing support@mimios.com or by calling us directly at +44 7562 844930. You may also contact us through our Contact Us page.
Our support team is available Monday to Friday, and we aim to respond to all enquiries within 12–24 business hours via email.